About Us

PASSION

Our Team

INTEC have been supplying leading brand systems to the Private and Public Sector since 1996. The InCase product has led its field over the last decade and continues to evolve and improve year on year.

Combining its specific software tools and deep understanding of customer requirements, INTEC works with organisations around the UK to establish and strengthen customer teams to provide leading systems and support.

INTEC supports hundreds of users across varying industries and strive to help countrywide organisations to deliver their services to their customers.

Our Process

Success in 4 steps

Learn about how we work closely with our customers to create software products that work the way you want, and deliver real results.

01. Design

We’ll talk to you to discuss exactly what you need.

02. Communicate

Our customer services team will keep you updated.

03. Develop

Our UK based in house development team create all of our software solutions.

04. Support

Our UK based in house support team are always there if you need them.

What can you expect from us?

With over 20 years experience of working with private and local government clients, we know we  provide high quality software solutions. Everything we do is customer focused, and we draw on our experience to make sure that what we provide will work for you and your work processes. This is what you can expect from working with us;

  • High quality software

  • Customer first approach

  • UK based in-house development team

  • Competetive pricing

  • Class leading products

  • Friendly, knowledgeable staff

Included with our software packages

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Free Support

We have our own in house support team who have expert knowledge of our products. Our product support never expires.

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Regular Updates

We hold regular user groups to discuss what is working well in our products and what can be improved. The most popular solutions are then developed and released as free updates.

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Training

If you need a more hands on approach, our training team can come to you to give you face to face guidance on the best practice for our products.

Customers First

We make our customer’s lives easier through the products and service we provide. We always consider the customer first in all we do. We want the customer to be delighted with our service.

Quality

We strive for first-time quality and continuous improvement in all that we do to meet or exceed the standards of excellence customers expect of us.

Innovation

We never stop growing, and never stop learning. This allows us to keep up with the fast pace of technology and continue to create innovative solutions.

Teamwork

We work in a positive and motivational environment where we support, encourage and spur each other to succeed. We celebrate our successes and help each other overcome our failures. Each employee is empowered to stimulate continuous improvement in all aspects of our business

Consistency

We pride ourselves on having a very low staff turnover. We recognise that it’s thanks to the hard work and dedication of our staff that we are able to be successful.

UK Support Centre

Our support team is based in our offices in Manchester, and has decades of experience working with our customers and products.

We have a front line telephone and email support team backed up by our own team of software developers.

Learn more about our products

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